For tenants
Tenants
At ASTA Property Management, we believe that renting a home should be a smooth, transparent, and secure experience. Our tenant services are designed to ensure you feel supported, informed, and respected at every stage of your tenancy — from application to move-out.
We manage a diverse range of properties across East London, Islington, Hackney, Walthamstow, Tower Hamlets, Canary Wharf, and West Mersea. Whether you're looking for a furnished apartment, a pet-friendly home, or a short-term coastal let, ASTA offers properties that meet your needs with professionalism and care.
Why Rent with ASTA?
- ✓ Modern, well-maintained homes — including furnished, unfurnished, pet-friendly, and “ready to move in” flats
- ✓ Responsive maintenance — with a 24/7 request system and vetted contractors
- ✓ Clear, compliant documentation — no hidden fees or confusing clauses
- ✓ Digital tenancy management — apply, sign, pay, and renew online
- ✓ Professional support team — including in-house managers and on-call assistance
Our team — led by Theresia Petersen and supported by property managers Misha and Mariia — is known for being approachable, efficient, and genuinely helpful.
How to Apply
The application process is simple and transparent. You will be asked to:
- • Complete our digital Rental Application Form
- • Provide references and proof of ID/income
- • Undergo Right to Rent checks and affordability screening
Once approved, you'll receive your Assured Shorthold Tenancy Agreement, deposit protection details, and move-in instructions.
We pride ourselves on clear communication and fast turnarounds, so you're never left waiting or guessing.
During Your Tenancy
We provide tenants with:
- • A secure tenant portal for rent payments, documents, and communications
- • Online submission for maintenance requests (photos/videos required)
- • 24-hour support for urgent issues
- • Compliance-confirmed housing (EPC, EICR, gas safety, and fire safety)
- • Annual inspections with feedback and repair tracking
- • Respectful notice for property visits or work
We aim to ensure your comfort and satisfaction throughout your tenancy. Our properties are professionally maintained and regularly inspected to maintain high standards.
Your Rights and Responsibilities
We’re committed to fair housing practices and support the rights of every tenant. You will receive:
- • The latest How to Rent guide from the UK government
- • Full information on your deposit and how it’s protected
- • A copy of your tenancy agreement and certificates
- • Clear guidance on notice periods, renewals, and termination procedures
We also make sure you know your responsibilities as a tenant — from reporting maintenance promptly to adhering to agreed house rules.
FAQs and Tenant Resources
Our FAQs page includes answers to common questions about renting with ASTA — from how to report issues to how to prepare for your move-out inspection. You can also find links to official resources on tenant rights and responsibilities.
Visit our FAQs page or contact us if you need further guidance.
Tenant Portal
Create an account to view rent, documents, and maintenance requests, or sign in if you already have access.
Maintenance
Use our maintenance request form to report issues. We'll coordinate repairs and keep you updated.